Term Deposit Help Hub

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20 March 2020

If you have not updated your maturity instructions your account will currently be set to roll over into a new Term Deposit at maturity. If you are comfortable letting your deposit roll over into a new Term Deposit for the same term, then no action is required. However, if you would like to change these maturity instructions, including topping up your deposit or paying out some or all of your deposit, please update your maturity instructions prior to the date of maturity by logging in to your Internet Banking. For a step-by-step guide please click the link below.

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20 March 2020

If you have not updated your Term Deposit with a nominated bank account (the external bank account your payments are directed to) or the details for your nominated bank account are incomplete, please log in to your Internet Banking and update your nominated account details. Unfortunately, we cannot pay out any money from your Judo Term Deposit until we have the details confirmed for your nominated account. If you are unable to update your nominated account details prior to your next payout date, any funds due to be paid out will roll into your Term Deposit or will be rolled into a new Term Deposit if the payment is due to occur at maturity.
For a step-by-step guide please click the link below.

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20 March 2020

If your Judo Bank Term Deposit is due to mature soon and you have not confirmed your Tax File Number, withholding tax will be deducted from the gross amount of interest paid to you. To avoid being charged withholding tax, please update your tax details by logging in to your Internet Banking and selecting the "My details" option on the left-hand side menu. Please note, you need to update your details prior to your Term Deposit maturing to avoid being charged withholding tax.