We Continue to Stand By Australian Businesses During COVID-19

As of 6:00 pm on Sunday 2 August, Victorian Premier Daniel Andrews declared a State of Disaster in Victoria. ‘Stay At Home’ measures have been upgraded to Stage 4 across Melbourne and Mitchell Shire, including an 8pm - 5am curfew and a 5 kilometre travel restriction for daily exercise and essential purchases. Regional Victoria will reinstate Stage 3 restrictions from 11:59pm on Wednesday 5 April, halting entertainment venues, dine-in hospitality and community sport. Judo Bank continues to stand by Australian businesses during these testing times, and encourages all Victorians to stay strong together, despite staying apart. This will be tough, but Aussie SMEs are tougher.

Verify your identity through Internet Banking before the current Term Deposit rolls over

Step 1

Log in to your Internet Banking.

Log in to your Internet Banking

Step 2

On the left-hand side menu, click the Upload document option and please ensure you   have copies of your identification saved so they can be uploaded. 

Uploading docs - step 2

Step 3

In the Upload document screen, select the document type from the drop-down box. This drop-down box will show four options you will be able to select from:

  • your current Australian driver’s license,
  • your current Australian Passport,
  • your current Medicare card, and
  • Other

Please keep in mind that you are required to provide us with at least two of the above-mentioned Australian identification documents. Please only use the Other dropdown option if one of Judo’s customer support representatives has requested you to provide us with further evidence of identification.

Upload documents to IB Step 2

Step 4

Next, click on the Choose File green button to choose the respective document to be uploaded.

Uploading Docs step 3

Step 5

Once you have chosen and attached your file, simply hit the Upload button. Judo Bank will review the documents you have provided us with and contact you within two weeks to inform you on whether your identity has been satisfactorily approved or whether further evidence of identification is required. In the rare occasion, where you need to provide us with more information, the Judo customer representative will guide you through the process.

Please note, you will be required to verify your identity before you can withdraw any funds from your deposit.

Uploading Doc Step 5

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20 March 2020

Updating your Term Deposit nominated bank account

If you have not updated your Term Deposit with a nominated bank account (the external bank account your payments are directed to) or the details for your nominated bank account are incomplete, please log in to your Internet Banking and update your nominated account details. Unfortunately, we cannot pay out any money from your Judo Term Deposit until we have the details confirmed for your nominated account. If you are unable to update your nominated account details prior to your next payout date, any funds due to be paid out will roll into your Term Deposit or will be rolled into a new Term Deposit if the payment is due to occur at maturity.
For a step-by-step guide please click the link below.

20 March 2020

Complete your identity verification

If your identity has not been verified, we need you to provide us with some further information. It’s a requirement that we satisfactorily verify your identity before we can transfer any funds to your nominated account.
To verify your identity, we need you to upload copies of at least two of the following: your current driver's licence issued by an Australian State or Territory, your current Australian passport, or your current Medicare card. For a step-by-step guide on how to successfully upload your documents please click the link below.

20 March 2020

Updating your Tax File Number

If your Judo Bank Term Deposit is due to mature soon and you have not confirmed your Tax File Number, withholding tax will be deducted from the gross amount of interest paid to you. To avoid being charged withholding tax, please update your tax details by logging in to your Internet Banking and selecting the "My details" option on the left-hand side menu. Please note, you need to update your details prior to your Term Deposit maturing to avoid being charged withholding tax.

20 March 2020

Updating your Term Deposit maturity instructions including depositing more funds at maturity

If you have not updated your maturity instructions your account will currently be set to roll over into a new Term Deposit at maturity. If you are comfortable letting your deposit roll over into a new Term Deposit for the same term, then no action is required. However, if you would like to change these maturity instructions, including topping up your deposit or paying out some or all of your deposit, please update your maturity instructions prior to the date of maturity by logging in to your Internet Banking. For a step-by-step guide please click the link below.

© Judo Bank™ 2019 | All Rights Reserved | Judo Bank Pty Ltd | ABN 11 615 995 581 | ACL and AFSL 501 091 | This information is of a general nature only and does not take into account your objectives, financial situation or needs. In particular, you should seek independent financial advice and read the relevant terms and conditions and relevant product documents prior to making a decision. | Past performance is not an indication of future performance. | Eligibility criteria, fees and charges and terms and conditions may apply to Judo Bank’s products and services